Help Center / Channels & Content
Channels & Content
Sports, PPV events, VOD titles, EPG data, and international channel groups explained.
Sports and PPV access
Major sports networks are available across plans, while PPV events are included with PLUS and PRO. Test a prime-time match during the trial to judge stability on your own network.
Movies and series library
The 70,000+ title VOD library updates regularly. After the first login, open the player VOD section and allow a few minutes for posters and categories to populate.
EPG guide tips
Let the player finish its first guide sync before switching channels rapidly. If times are shifted, correct the timezone in player settings and refresh the EPG once.
International channel groups
Channels are grouped by country and language. Use the search field in the player or the Channels page to find a specific region, then save it as a favorite group.
More help topics
Still stuck after trying these steps? Send the device model and a screenshot to the WhatsApp team — most account and playback issues are resolved in the same conversation.