Perfect Player + Tivi Portal: setup and login
This guide walks through installing Perfect Player, loading your Tivi Portal login and fixing the two issues people hit most: buffering and a missing programme guide. The login itself is the same on every player — a username, a password and a server address.
Step by step
Installing and setting up Perfect Player
- 1
Install Perfect Player
Search for Perfect Player in your device's app store and install it. If the store is unavailable on that device, install a sideloading helper and use the link our support team sends.
- 2
Open the app and add your playlist
On first launch choose the Xtream Codes option and enter your Tivi Portal credentials, or select the M3U/URL option if your activation message contains a playlist link.
- 3
Paste the credentials exactly
Any Name is a label for the profile. Username, Password and Server must match the activation message, including http:// and any port number.
- 4
Load the guide
Let the app sync the channel groups, then set the EPG source to the same server address and refresh the guide. The first build takes a couple of minutes.
- 5
Test live and VOD
Play one live sports channel and one VOD title. If both are stable, setup is complete.
Login
Xtream Codes and M3U connection steps
Connecting your login
Option A — Xtream Codes API
Enter Any Name, Username, Password and Server. The app then loads the live groups, VOD and EPG from one login.
Option B — M3U URL
Paste the playlist URL from your activation message. If groups do not appear, add a trailing slash and reload.
Fix it
Buffering and EPG troubleshooting
The channel list will not load
Re-check the server address and port, confirm your trial or plan is active, and ask support to resend the credentials.
Live TV buffers
Use a wired or 5 GHz connection, close other streaming apps, and pick a Full HD version of the channel for the busiest events.
The EPG is empty
Set the EPG source to the same server address as your login and force a refresh. The first guide build takes a few minutes.